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How do shop alerts reach me on WhatsApp?

Shift summaries, drawer shortages and large refunds.

  1. From Settings → Owner alerts, enter your mobile and choose what to be alerted about: the daily summary, drawer shortages, large refunds, and items running low.
  2. Set the thresholds worth an alert: how many riyals of shortage deserve a message, and what counts as a large refund.
  3. The alert is prepared for you and sent with one tap on "Send" — WhatsApp opens with the message already written.
  4. For fully automatic sending you need a WhatsApp Business account from Meta. Enter the phone number ID and access token on the same page and alerts send themselves.
  5. The access token is stored on your device inside the encrypted database and is never sent to our servers.
In this section
How do I take a backup and restore it? How do I set staff permissions? How do updates reach me? The device died or was lost — how do I get my data back?
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