Help centre

How do I install it? Downloading, installing, and getting past the Windows warning. How do I start the free trial? 3 days of the full system with no card. How do I activate my licence key? Activate once; after that the system runs without internet. Day one: what do I do, in order? From install to first receipt in under an hour.

How do I sell fast? Keyboard shortcuts, barcodes and held invoices. How do I refund an invoice, or part of one? A return puts stock back and is recorded as its own document. Arabic prints reversed or with broken letters Usually the printer is in text mode, not a fault in the program.

How do I sell on credit and collect debts? Every debt is tied to an invoice and a customer; collection is one tap. Why does the shift drawer show a shortage? Usually an expense left the drawer without being logged. How do I open and close a shift? Closing compares counted against expected and prints a report.

How do I import my items from Excel? Upload the file and see what will happen before anything changes. How do I receive new goods from a supplier? A purchase invoice brings stock in and corrects the cost. How do I print barcode labels for my items? Plain A4 sticker sheets or a thermal label printer.

How do I turn on the customer display? A second screen where the customer watches their bill being built. How do I enable QR table ordering? The guest scans the code and your menu opens on their phone. How do I run more than one till in the shop? 3 devices sync automatically, each selling offline.

How do I take a backup and restore it? A daily automatic copy, and a manual one on a USB stick. How do I set staff permissions? A role per person, with individual exceptions when needed. How do shop alerts reach me on WhatsApp? Shift summaries, drawer shortages and large refunds. How do updates reach me? Automatic, free, and never interrupting a sale. The device died or was lost — how do I get my data back? Install, enter your key, choose restore.